Brayn Wills, Author at Knowledgebase Blog

Articles by Brayn Wills

Last modified: November 22, 2024

What Is Document Collaboration? (Benefits, Tips & Best Tools)

In an era where remote work and global teams are the norm, effective document collaboration has become crucial for successful business operations. Still, many organizations struggle with coordinating workflows across different locations and time zones, which can have serious implications. A McKinsey study found that teams can lose up to 20-30% of their time due...

Last modified: January 2, 2025

What Is Document Lifecycle Management?

Managing document lifecycle efficiently is more crucial than ever, as it can help solve the chaos of disorganized files, compliance headaches, and data security nightmares. Still, only 45% of large companies (500+ employees) have implemented knowledge management, which can lead to costly compliance risks and security breaches. The global average cost of a data breach...

Last modified: October 23, 2024

What Is Agile Documentation – Importance, Elements & How to Create It

Did you know that 55% of developers say the tools they use make their roles more complex? Add to that the responsibility of keeping documentation up-to-date! Sounds like a mess, right? Not if you leverage agile documentation, which mitigates this by promoting continuous updates and iterations, ensuring that the information remains relevant and useful throughout...

Last modified: October 23, 2024

How to Create an HR Knowledge Base: Benefits, Best Practices & Examples

Did you know that 70% of HR leaders say department managers are overwhelmed by their responsibilities? An HR knowledge base can ease this pressure by providing employees with easy access to the information they need—when they need it. An HR knowledge base centralizes essential documents, company policies, and FAQs in an accessible platform, helping HR...

Last modified: January 2, 2025

Knowledge Base Builder Guide: Benefits, How to Use & Top 10 Tools

Modern businesses increasingly rely on efficient knowledge management systems to enhance customer support and streamline internal processes. A knowledge base builder is such a system that helps create a centralized repository of information that is easily accessible to both customers and employees 24/7. A well-implemented knowledge base can significantly reduce the workload on customer support...

Last modified: October 23, 2024

11 Technical Documentation Examples: Purpose, Types & Uses

Technical documentation bridges the gap between complex products and services and their users. Exploring technical documentation examples and taking a strategic approach to create it reduce the dependency on customer support, enabling users to resolve issues independently. In this blog, we will discuss the purpose of technical documentation and explore its types and examples. We...

Last modified: October 23, 2024

How to Create Product Documentation – Types, Benefits + Examples

Creating a successful product requires a deep understanding of your customers’ needs, a clear product vision, and a well-executed plan to bring your product to market. Knowing how to create product documentation is a critical part of this plan. Product documentation provides detailed guidance on using and interacting with your product, from user manuals to...

Last modified: October 25, 2024

What Is a Developer Documentation & How to Create It?

Developer documentation serves as a roadmap for new and seasoned software developers working on a project. It includes everything from API documentation to internal coding standards, making it a critical resource for effective software development and maintenance. Considering these benefits, the question of how to write developer documentation becomes even more crucial. Don’t worry; it’s...

Last modified: January 2, 2025

How to Create a User Manual For Web Application

In today’s digital age, web applications are omnipresent – from checking your Gmail inbox to storing files on the cloud using Dropbox, everyone has used web applications. A user manual for web applications is a friendly helper in this digital maze, simplifying the intricate workings of the application into understandable steps. “When written and created...