Brayn Wills, Author at Knowledgebase Blog

Articles by Brayn Wills

Last modified: November 6, 2024

Top 10 Technical Writing Tips to Improve Your Technical Writing Skills

Technical writing is an art that is challenging but not impossible to master. While anyone can build technical documentation that feels fluffy and complicated to read, only an exceptionally skilled technical writer can explain a product in a simplified way that even a layman can easily understand. In-demand technical writers today are not just good...

Last modified: November 7, 2024

11 Best Document360 Alternatives & Competitors in 2025

When it comes to online documentation management, finding the perfect tool to streamline content creation and knowledge sharing can be a deal-breaker. Document360 may be a popular tool, but it’s not the first choice for many businesses. Expensive subscription plans and a lack of template options are some serious drawbacks that make users look for...

Last modified: January 2, 2025

19 Best Wiki Software & Tools For 2025

Do you often see your employees hop from desk to desk in search of information and knowledge? If yes, then it’s about time you employed wiki software! Wiki software, as the name suggests, is a powerful tool that can prove incredibly useful for creating a collaborative, knowledge-sharing culture within your organization. In simple terms, the...

Last modified: October 23, 2024

Knowledge Management Strategy: How to Create, Benefits & Types

Whether you are a startup or a well-established organization, knowledge management will always be a crucial part of your success story. Despite realizing its importance, many organizations fail to manage their information assets which becomes a roadblock in the smooth functioning of internal processes. This eventually impacts your team’s efficiency, performance, and by that extension,...

Last modified: January 15, 2025

Workflow Documentation Guide: Needs, Benefits & How to Write It + Examples

Wouldn’t it be ideal for every employee to know exactly what to do, when, and how? Workflow documentation is the blueprint for this ideal. A dedicated document workflow acts as a single source of truth, explaining employees every step of your business processes so there is no room for confusion or errors. It provides clarity...

Last modified: January 2, 2025

20 Best Technical Writing Software & Tools in 2025

Writer’s block feels like a mountain to climb when it comes to technical writing! Adding to the complexity is the pressure of structuring and designing technical documentation to ensure the end users can easily understand it. No wonder there’s a growing demand for technical writing tools out there! Having explored and utilized various technical writing...

Last modified: January 2, 2025

10 Best RoboHelp Alternatives and Competitors for 2025

As someone who understands the challenges of modern documentation and content management, I’m aware of the importance of finding the right tools to streamline the process. RoboHelp has long been a trusted name in this domain, but exploring RoboHelp alternatives and competitors is essential to address the pain points associated with content creation, collaboration, and delivery....

Last modified: October 23, 2024

10 Best HelpDocs Alternatives for 2025

Are you doubtful about HelpDocs and looking for better options? Are you searching for similar tools but with superior features and functionality? If yes, you have landed at the right place! HelpDocs is a simple knowledge base software that helps you build, host, and monitor your self-service portal from a centralized location. The tool offers...

Last modified: October 23, 2024

10 Best Zendesk Alternatives & Competitors for 2025

Zendesk is a popular customer service tool that offers a help desk, live chat, knowledge base, and many other solutions in one powerful suite. Employing this knowledge base tool can give you access to stellar features like content localization, team publishing, community and forums, and many more. However, when it comes to customer self-service and...

Last modified: October 23, 2024

Cross-Team Collaboration: Benefits, Best Practices, & Examples

Ever wondered why some companies rise to success sooner than others? Besides stellar products and services, these market winners have one thing in common – they have understood the incredible importance of cross-team collaboration for long-term, sustainable success! Whether it’s about launching a new product in the market, devising a new policy, or building a...