Are you searching for the best Help Scout alternatives that can meet your knowledge base requirements?  If yes, you’ve come to the right place! Help Scout is undoubtedly a great customer service tool that offers ticketing as a core service and also supports other offerings, including chat, knowledge base, and in-app messaging.  But, if you...

Guru is a cloud-supported knowledge management tool that centralizes all your business information to make work easier for your employees.  As an internal wiki tool, Guru facilitates easy information access for your employees, automates new hire onboarding, and streamlines internal communication.  While it might seem like the best knowledge base tool, it takes an expert’s...

Notion is an excellent productivity and knowledge management tool that’s been making waves in recent years. The all-in-one workspace offers a lot of functionality to make your team members’ life easy. However, when it comes to businesses with some specific requirements, Notion fails to deliver as it has some downsides like sluggishness and unreliable offline...

There is a lot of buzz around Slite – a collaborative knowledge-sharing tool designed for internal teams.  Despite its popularity, why are so many businesses looking for Slite alternatives?  Well, truth be told, Slite looks like a great tool to have for efficient teams and streamlined processes, it has its share of demerits too.  While...

While searching for knowledge base solutions, chances are you might have come across KnowledgeOwl. Companies like Frontier Airlines, DevResults, and Inspired eLearning have used KnowledgeOwl to boost their customer support and internal team management.  No matter how impressive KnowledgeOwl looks at first, it may not be the right fit for all businesses.  Honestly, the tool...

While searching for knowledge base software, chances are you might have bumped into Slab.  Built for the modern workplace, Slab helps teams collaborate and be their productive best at work. The tool is undoubtedly great for companies looking to democratize company knowledge and make internal work processes seamless.  But no matter how shiny the features...

Are you currently using Bloomfire but having second thoughts about it?  Do you want a smarter and more effective solution to your business requirements?  If that’s so, you’ve come to the right place.  Bloomfire is a great tool for internal knowledge management. It helps you tap into your most important resource, i.e., knowledge, and leverage...

What is the first thing that comes to your mind when you read the word – wiki?  We all know the answer. It is Wikipedia.  You’d be surprised to know that Wikipedia is the 6th most-visited website worldwide. Innumerous people across the globe turn to Wikipedia to get the latest information about a variety of...

When you are busy crafting marketing or customer service strategies, there is a bleak chance that FAQs will even cross your mind.  This is the story of almost every business.  An FAQ section is a hidden, underutilized tool on your website that constantly screams for attention but to no avail. It leads a life of...

Are you one of those organizations struggling with stagnant growth and stunted innovation?  Well, it’s time you took your organization towards the learning curve and changed for the better.  At a time when the competition is at its peak, technology is advancing, and customer preferences constantly shifting, sticking to old ways is extremely risky. The...