How to Use an AI-Powered Content Authoring Tool

Author error-free help content with AI in minutes
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  • Write effortlessly with WYSIWYG editor
  • Import your Word docs, PDFs, and more
  • Collaborate with multiple authors
  • Reuse content on multiple sites
  • Control versions & track revisions
Get Started Free

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How to Write Effortlessly with WYSIWYG Editor

Word-like rich text editor with multimedia support
  • Create with AI

    Easily author help articles for your customers and employees instantly with ProProfs AI.

  • WYSIWYG editor

    See and format your content exactly as it will appear when published with an intuitive Word-like interface.

  • Table of contents

    Create and customize a mini table of contents to improve navigation and provide a quick article overview.

  • Video & text pages

    Enhance your articles by adding visuals like images and videos for a better user experience.

  • 90+ languages languages supported

    Easily create or translate your knowledge base in different languages for global audiences.

  • Spell & grammar check

    Ensure your help page content is error-free with real-time, built-in spell and grammar checks.

  • Easy style creation

    Customize block element fonts to improve visual appeal and readability, adhering to WCAG guidelines.

  • Code block editor

    Highlight and customize code syntax for better clarity and improved comprehension.

Create with AI arrow

Easily author help articles for your customers and employees instantly with ProProfs AI.

WYSIWYG editor arrow

See and format your content exactly as it will appear when published with an intuitive Word-like interface.

Table of contents arrow

Create and customize a mini table of contents to improve navigation and provide a quick article overview.

Table of contents
Video & text pages arrow

Enhance your articles by adding visuals like images and videos for a better user experience.

Video & text pages
90+ languages languages supported arrow

Easily create or translate your knowledge base in different languages for global audiences.

90+ languages languages supported
Spell & grammar check arrow

Ensure your help page content is error-free with real-time, built-in spell and grammar checks.

Spell & grammar check
Easy style creation arrow

Customize block element fonts to improve visual appeal and readability, adhering to WCAG guidelines..

Easy style creation
Code block editor arrow

Highlight and customize code syntax for better clarity and improved comprehension.

Code block editor

How to Import & Export Your Help Site Content

Import & export your help content in all popular formats
Import from Word, PDF & Presentations arrow

Easily import your existing help content in Word documents, PDFs, and more to create articles instantly.

Export your help site arrow

Download and securely store your site content in a zip file for easy restoration and data protection.

Export Your Help Site
  • Import from Word, PDF & Presentations

    Easily import your existing help content in Word documents, PDFs, and more to create articles instantly.

  • Export your help site

    Download and securely store your site content in a zip file for easy restoration and data protection.

How to Collaborate with Your Team to Build Your Knowlege Base

Work together as a team to create & maintain your knowledge base
  • Multiple authors

    Assign roles like admin, contributor, or custom roles to ensure appropriate access for your team.

  • Internal comments

    Engage in real-time discussions to collectively improve content without affecting the user experience.

  • Callouts

    Notify visitors about changes in your articles to highlight updates and boost engagement.

  • Public & private pages

    Create a public knowledge base or restrict access by enabling private, authorized sites.

Multiple authors arrow

Assign roles like admin, contributor, or custom roles to ensure appropriate access for your team.

Multiple authors
Internal comments arrow

Engage in real-time discussions to collectively improve content without affecting the user experience.

Internal comments
Callouts arrow

Notify visitors about changes in your articles to highlight updates and boost engagement.

Callouts
Public & private pages arrow

Create a public knowledge base or restrict access by enabling private, authorized sites.

Public & private pages

How to Manage Files & Reuse Content

Reuse content & manage files effortlessly to streamline content creation
Easy & smart file management arrow

Upload and reuse files across your site to eliminate redundancy and maintain consistency.

Vault arrow

Safeguard content by recovering lost pages and preventing accidental data loss.

Vault
Single sourcing & variables arrow

Reuse information across contexts and update once for changes to reflect everywhere.

Single sourcing & variables
  • Easy & smart file management

    Upload and reuse files across your site to eliminate redundancy and maintain consistency.

  • Vault

    Safeguard content by recovering lost pages and preventing accidental data loss.

  • Single sourcing & variables

    Reuse information across contexts and update once for changes to reflect everywhere.

How to Control Versions & Track Revisions

Maintain control over your knowledge base content with version history & easy rollback
  • Version control

    Manage multiple content versions for different product or documentation releases.

  • Revision history

    Track up to 30 recent changes, restore old versions, and compare article versions.

  • Change tracker

    Instantly compare two article versions in both Markdown and Rendered formats.

Version control arrow

Manage multiple content versions for different product or documentation releases.

Version control
Revision history arrow

Track up to 30 recent changes, restore old versions, and compare article versions.

Revision history
Change tracker arrow

Instantly compare two article versions in both Markdown and Rendered formats.

Change tracker

Content authoring software for user-friendly help content

Create error-free help content in minutes with a Word-like text editor

Top Knowledge Base Authoring Features You’ll Love

Toggle Content

Enhance readability with collapsible content sections for structured navigation

Easy Publishing

Publish updates and new articles in just one click for faster workflow

Article Expiration

Schedule article visibility and control access with expiration dates

Folder or Category Organization

Streamline content with organized folders and categories for easy navigation

Page Preview

View real-time previews before publishing to ensure content accuracy

Add Table Rows & Columns

Add tables with customizable rows and columns to improve article clarity

Add List

Structure information and improve readability by adding bullet or numbered lists

Full-Screen View

Write and edit content in a full-screen, distraction-free environment

Page Recovery

Retrieve pages deleted by accident to protect and preserve content

ProProfs is a Recognized Leader in Knowledge Management

Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice
Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice

Press & Ratings

ProProfs Knowledge Base Software Capeterra Review
ProProfs Knowledge Base Software FinancesOnline Review
ProProfs Knowledge Base Software G2Crowd Review
ProProfs Knowledge Base Software GetApp Review
ProProfs Knowledge Base Software SaaSGenius Review

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