How Knowledge Base Search Works

Intelligent knowledge base search engine to find what you need, quickly

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Get Started Free

No credit card required.

Get a Demo

How to Search Multiple Sites from One Platform

Search content from your multiple help sites for a more streamlined search experience

Enhance search relevance

Include similar knowledge bases to ensure more relevant search results.
Control privacy

Exclude private knowledge bases, safeguarding sensitive information from search results.
Find relevant information with Keyword Index

Quickly find the right information without browsing through multiple pages.

Enhance search relevance

Include similar knowledge bases to ensure more relevant search results.

Control privacy

Exclude private knowledge bases, safeguarding sensitive information from search results.

Find relevant information with Keyword Index

Quickly find the right information without browsing through multiple pages.

Get Started Free Get a Demo

Deliver a familiar & intuitive Google-like search experience to users

Page suggestions

Get instant page suggestions as you type, or continue to perform a full-site search for comprehensive results.

Search bar & auto-complete

Easily embed a search bar and auto-complete questions as users start typing.

Page suggestions

Get instant page suggestions as you type, or continue to perform a full-site search for comprehensive results.
Search bar & auto-complete

Easily embed a search bar and auto-complete questions as users start typing.

Enable users to refine search results with powerful filters & targeted parameters

Omit unwanted keywords or phrases
Exclude specific terms from your results for more focused, relevant content.
Narrow-down your search
Apply filters to refine results by categories, tags, or custom parameters.
Enable additional searchable text
Provide additional searchable text and targeted keywords for a page to boost searchability.

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Boost your knowledge base's visibility on search engines for improved discovery

Optimize tags for better searchability

Enhance discoverability through SEO settings, helping your articles rank higher on Google.

Enable indexing for a wider reach

Make your content more accessible to external search engines, driving new users and supporting content visibility.

Optimize tags for better searchability

Enhance discoverability through SEO settings, helping your articles rank higher on Google.
Enable indexing for a wider reach

Make your content more accessible to external search engines, driving new users and supporting content visibility.

Easily track what users search in your knowledge base to improve it regularly

Analyze search frequency
See detailed reports on how often users search the knowledge base to identify gaps.
Track what users search for
See detailed reports on user search keywords to ensure easy access to relevant information.
Track failed searches
View a graphical report of failed searches to identify unmet needs.

Connect with popular tools to expand search capabilities across platforms

Add a search box to the Zendesk forum

Add a search button to your Zendesk forum site so your end users can search for your ProProfs documentation.

Add your help site to Google search console

Monitor your site's performance and troubleshoot indexing issues affecting its visibility in Google Search results.

Add a search box to the Zendesk forum

Add a search button to your Zendesk forum site so your end users can search for your ProProfs documentation.
Add your help site to Google search console

Monitor your site's performance and troubleshoot indexing issues affecting its visibility in Google Search results.