sony
dell
cisco
dhl
yale
linkedin

Take Searchability to an all New Level

Delight customers with relevant search suggestions

Create impeccable product documentation with enhanced search functionality. Leverage the built-in intelligent search feature to give page and content-related suggestions to readers while they are browsing.Include relevant keywords in your content to make your document easily-searchable. Add cross-linking to drive users to a relevant help article wherever necessary. Use SEO optimization features to make your content rank high on various search engines.

  • tick Knowledgebase tick Leverage our intelligent search feature
  • tick Knowledgebase tick Optimize content for search engines
  • tick Knowledgebase tick Embed cross-linking
Product Documentation with highly search functionality

Author Content Quickly & Easily

Write and edit content with WYSIWYG editor
Import content instantly with product documentation software

Get started with ProProfs Online Documentation template and customize it by adding your company’s logo and color scheme. Replace the placeholder information and write fresh content with WYSIWYG editor. Include step-by-step instructions on how to use your product. Easily transfer content from other files like word docs and PDFs and you are all set to delight your customers.

  • tick Knowledgebase tick Create content easily
  • tick Knowledgebase tick Start with a beautifully-designed template
  • tick Knowledgebase tick Import files instantly

Delight Your Customers With Anytime, Anywhere Access

Provide on-the-go self-help

Let your customers access online product documentation anytime and from anywhere as per their convenience. Empower readers to find answers to questions related to your product, as and when they arise without depending on external support. ProProfs ensures that your documentation is compatible with mobile phones and fits different screen sizes so that your customers can access it on-the-go.

  • tick Knowledgebase tick Compatible with mobile phones
  • tick Knowledgebase tick Easily and quickly accessible
  • tick Knowledgebase tick Solve queries instantly
Let your customers access online product documentation quickly and easily

Context-Sensitive Help to Facilitate Easy Understanding

Provide immediate help wherever necessary
Context-Sensitive help to facilitate easy understanding of your product documentation

Creating product documentation is not rocket science. All you need is the right software to get things going in the right direction. Don’t let customers get stuck while navigating. Use tooltips, lightboxes and popups to provide them with instant help. Explain jargons and technical concepts with ease. Let search not be a strife but a breeze for your customers.

  • tick Knowledgebase tick Tooltips, lightboxes and popups
  • tick Knowledgebase tick Provide right help at the right time
  • tick Knowledgebase tick Explain jargons quickly

ProProfs is a Recognized Leader in Knowledge Management

Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice
Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice

Press & Ratings

ProProfs Knowledge Base Software Capeterra Review
ProProfs Knowledge Base Software FinancesOnline Review
ProProfs Knowledge Base Software G2Crowd Review
ProProfs Knowledge Base Software GetApp Review
ProProfs Knowledge Base Software SaaSGenius Review

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