Online User Manual Software

Publish a comprehensive online user manual for your customers
Get Started Free

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  • Easily create online user manuals
  • Improve manuals with insightful reports
  • Manage publishing process efficiently
  • Publish web, mobile & print ready manuals
Get Started Free

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FREE. All Features. FOREVER!

Try our Forever FREE account for creating comprehensive user manuals
FREE PLAN
Ideal for startups & micro businesses.
$0.00
free forever
Start creating an insightful, collaborative knowledge base of up to 25 articles for free.
  • All Features
  • No Limits
  • Up to 25 Articles
BUSINESS PLAN
Ideal for established businesses.
$49
per author/month
Take self-service and collaboration to the next level with our AI-powered knowledge base platform.
  • All Features
  • AI-Powered Text Editor
  • 100+ Knowledge Base Templates
  • Unlimited Sites, Articles, Users & Groups
    For 5+ authors Talk to Us

Got questions? Schedule a demo and get all your questions answered.

What Does a User Manual Look Like?

Easily Create Online User Manuals

Write, edit, and upload user manuals effortlessly

Creating a user manual is no more pain. Use online user manual software to build a step-by-step online user guide that provides complete information about your product. Write, edit, and upload files in various languages using our multilingual editor. Add images and videos to your manual to enhance user engagement. Assign the role of a contributor to multiple authors and let them collaborate on articles using internal comments.

  • tick Knowledgebase tick Easy multilingual editor
  • tick Knowledgebase tick Add images & videos
  • tick Knowledgebase tick Collaborative authoring

Improve Manuals With Insightful Reports

Know what questions customers aren’t finding answers to

Get actionable insights into the search pattern of your product or service users. Get reports that offer insights around what searches are going unanswered and update your manual accordingly. Reports also include stats such as popular searches, the total number of searches, poorly rated articles, and more. Utilize this treasure trove to keep improving your user manual. Leverage our manual creation software to bring your user manual in sync with what your customers want.

  • tick Knowledgebase tick See what people search for
  • tick Knowledgebase tick Know popular & failed searches
  • tick Knowledgebase tick Keep improving your user manual

Ready to Create Informative User Manuals?

Offer 24x7 self-help & reduce tickets by as much as 80%
Get Started Free

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Manage Publishing Process Efficiently

Set workflows and automate task management

All it takes is a click to publish your manual. The hard part is managing the publishing process, but it gets easy with user manual tools. Set workflows and automate the task of managing work collaboratively with a team of contributors, editors, and administrators. Save up to 30 versions of your manual and track previous changes easily. Control the status of pages and publish only when the content has passed through the review cycles. Publish and unpublish any time you want with our user manual maker.

  • tick Knowledgebase tick Automate task management
  • tick Knowledgebase tick Track changes with revision history
  • tick Knowledgebase tick Publish & unpublish anytime
Manage Publishing

Publish Web, Mobile & Print Ready Manuals

Access your manual on any device

Create an easily searchable user manual that works well with multiple devices, including mobile phones, tablets, and laptops. Publish it instantly on the web, mobile, or use it as an ebook. You can even download it as a PDF or use it in print form. Empower your customers to access the user manual easily. Provide them a full understanding of your content with our user manual builder.

  • tick Knowledgebase tick Publish mobile-friendly manuals
  • tick Knowledgebase tick Use as an online or printed version
  • tick Knowledgebase tick Download as PDF with a single click

All the Features & Flexibility You Need in One Place

Customize & Brand

Customize training document and brand it using suitable fonts and themes

Anytime, Anywhere Access

Employees can access information on-the-go

Analytics & Reports

Find what employees are searching for and improve your training documents.

Security Controls

Keep your knowledge base secured with a password and privacy controls.

Centralize Documents

Create a centralized training document to train employees

Simple & Easy

For all skill levels. No software download or HTML skills needed.

Frequently Asked Questions

What Is a User Manual?

A user manual is a detailed guide that provides instructions and information on how to use a product, service, or system effectively. It typically includes step-by-step instructions, troubleshooting tips, and FAQs to help users understand and utilize the product's features.

How to Create a User Manual

Start by choosing a user-friendly documentation tool. Select a template that suits your needs, then upload your existing content or start fresh. Structure your content, add visuals, and customize the design. Finally, publish your user manual and share it with your audience.

What Makes a Good User Manual?

A good user manual has articles written in simple language. It is beautifully designed with step-by-step instructions explained using a stellar combination of written text and powerful visuals. Moreover, such manuals are mobile-friendly and can be accessed on the go.

How to Choose the Best User Manual Software

To choose the best user manual software, evaluate your needs and consider factors like ease of use, features (templates, multimedia support, collaboration tools), integrations with other platforms, pricing, and customer support.

Can I Have a Multi-Level Table of Contents?

Yes, ProProfs Knowledge Base allows you to create a multi-level table of contents with folders and subfolders, organizing your user manual into a clear hierarchy.

Can I Download My User Manual to PDF?

ProProfs Knowledge Base allows you to export your user manual as a PDF. Enable the "Publish Site to PDF" feature to make it downloadable for your users.

Can I Search Content Easily in the Manual?

Yes, ProProfs Knowledge Base offers a built-in search function with auto-suggestions and filters, enabling users to quickly find the information they need within your manual.

Can I Set Up Role-Based Access & a Review Process?

ProProfs Knowledge Base allows you to set up roles and permissions to control user access. You can also create a review process using workflows to ensure content is approved before publishing.

ProProfs is a Recognized Leader in Knowledge Management

Digital Best
American Business Award
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice
Trustworhty Tech
Trusted Vender
Digital Best
American Business Award
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice
Trustworhty Tech
Trusted Vender

Press & Ratings

ProProfs Knowledge Base Software Capeterra Review
ProProfs Knowledge Base Software FinancesOnline Review
ProProfs Knowledge Base Software G2Crowd Review
ProProfs Knowledge Base Software GetApp Review
ProProfs Knowledge Base Software SaaSGenius Review

Ready to Create Informative User Manuals?

Offer 24x7 self-help & reduce tickets by as much as 80%
Try it Free

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